Utilities Billing Officer (0.8 FTE)
Our Utilities team in the Engineering Department are proud contributors to the growth of our community. We put all our energies into providing peace of mind through the delivery of waste management, stormwater, wastewater and water supply services.
Due to an internal promotion, we are currently looking for the right person to take on the role of Utilities Billing Officer - could this be you?
Reporting to the Team Leader - Utilities Administration, this part-time position is an accounts receivable role where you will be primarily responsible for ensuring customers are invoiced for all property water usage, trade waste usage, maintaining the billing ledger and data management system, account reconciliations, and investigating and resolving account discrepancies. The role also involves fieldwork up to one day per week.
You will have a minimum of three years office experience specifically relating to accounts receivable functions in a large organisation, and be proficient in the use of computerised database applications and the Microsoft Office suite. You will also have a high level of interpersonal and communication skills to effectively work with customers and stakeholders, and be an active team member with a passion for quality customer experience, business outcomes, and continuous improvement.
Making great communities takes great people. Will you be one of them?